We’re here to make a better life for our residents. They’ve worked hard and they deserve respect and dignity, and that’s what they’re going to get here

I do enjoy working with the elderly and that’s why I stayed, I’m a stayer. I like all the different characters here.

To me 'A Better Everyday' means different things to different people and they really get that here

The people who live here are the heart of the whole place, without them we don’t have our Care Home.

All we need is good staff and to know we’re looked after and we’ve got that here

What I love about Heritage is the people you meet, the people who live here and the genuinely lovely staff who get to know residents one-on-one.

I am just really happy here

We are very family-orientated. The building has an aura about it and we are always told what a lovely homely feel it has